Practice Areas · 08

San AntonioProduct LiabilityLawyer

You trust a product to do the one thing it was built to do, and most of the time it does. When one fails at the wrong moment, a tire that comes apart at highway speed, a machine with no guard, a seatbelt that lets go on impact, the failure lands on the person who trusted it.

Free consultation. No fee unless money is recovered in your case.

Guy Muller seated with arms crossed, looking direct

You used it the way anyone would.

You bought the thing, or your employer did, and you used it the way it was meant to be used. You trusted that the people who designed it, built it, and sold it did their jobs. Most products earn that trust every day without a thought. The ones that don’t can hurt someone badly in a single moment, and usually the person holding it did nothing wrong.

If a product failure hurt you or someone you love, here is what these cases involve, and how I work them.

Why product cases are different

Most injury cases ask whether a person was careless. Product cases often ask something harder: whether the product itself was unreasonably dangerous. Texas law generally recognizes a few ways that can be true. There’s a design defect (the product’s design is dangerous even when it’s built exactly as intended). There’s a manufacturing defect (a flaw introduced when your specific unit was made, so it came out wrong). And there’s a failure to warn, sometimes called a marketing defect (the maker didn’t warn about a danger it knew or should have known about).

Proving any of these usually takes engineering, testing, and the company’s own internal records, because the answer often sits in documents the maker never expected an injured customer to read. That’s the heart of the work.

And the product itself is often the single most important piece of evidence. A tire, a tool, a car seat, a machine part: keep it, don’t repair it, and don’t let anyone take it before you’ve had advice. Cases can turn on whether that one object still exists.

Who can be held responsible

A defective product usually passes through several hands before it reaches yours, and responsibility can follow that chain. The manufacturer that designed and built it. A component maker that supplied a bad part. A distributor. The retailer that sold it. Depending on the facts, more than one of them may answer for the harm, and each may carry separate insurance.

This is where my background earns its keep. I spent years as a corporate lawyer reading the contracts and records that decide who really answers for what. When a manufacturer, a parts supplier, and a seller all start pointing at each other, I’ve usually read the kind of paperwork they’re pointing with.

Here in San Antonio

The firm sits here in San Antonio and works these cases across Texas. Defective products turn up everywhere people live and work: on the highway, in the home, and on the industrial and oilfield job sites that drive so much of this region’s economy. Wherever the failure happened in Texas, the case can be worked from here.

What to do now

If a product hurt you or someone you love, preserve it if you safely can, and get a lawyer involved early. The maker’s records and the failed product both need protecting before they’re gone or altered. Have a family member make the call if you can’t. And before you give any insurance company or company representative a recorded statement, talk to someone whose job is protecting you.

Common questions

Straight answers.

What counts as a defective product in Texas? +

Generally a product can be defective in one of three ways: a design defect (the design itself is unreasonably dangerous even when built correctly), a manufacturing defect (a flaw introduced when your specific unit was made), or a failure to warn (the maker didn't warn about a danger it knew or should have known about). Which one applies is a fact question.

Who is responsible for a defective product injury? +

Potentially anyone in the chain that put the product in your hands: the manufacturer, a component maker, a distributor, or the retailer, depending on the facts. Sorting out who answers for what is much of the case.

Should I keep the product that injured me? +

Usually yes, if you safely can. The product itself is often the most important evidence. Try not to repair, alter, or throw it away, and get advice before anyone else takes it. Losing it can weaken an otherwise strong claim.

How long do I have to file a product liability claim in Texas? +

Most Texas injury claims must be filed within two years, and product cases can carry other timing rules on top of that. Evidence disappears faster than the deadline. Sooner is safer.

Keep reading

Tell me what happened.

The consultation is free, and you'll talk to me. If I take your case, you pay nothing upfront. My time and resources go in first; if I'm not willing to bet them on your case, I have no business asking for your trust.

Free consultation. No fee unless money is recovered in your case.

Call GuyText Guy