Privacy Policy

This policy explains what information Guy Muller Law Firm, PLLC (doing business as Guy Muller Injury Law, "we," "us," or "the firm") collects through this website, how we use and protect it, and the rights you have over it. It is written to comply with applicable privacy laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), to the extent they apply to you. We are the controller of the personal information described here.

Information we collect

We collect only what we need:

• Information you give us. When you use the contact form, that is your name, phone number, email address, a description of what happened, and, if you provide it, how you found us. When you call, text, or email, we keep what you send.
• Technical and usage data. Our host records standard server logs (such as IP address, browser type, and pages requested) to deliver and secure the site. We also use privacy-focused website analytics to understand which pages are useful. Our analytics is configured not to use tracking cookies and not to follow you across other websites, and it does not collect information that identifies you personally.
• Cookies and similar technologies. The site uses only what is necessary to function. If we ever add a cookie-based analytics or tag service, we will limit it to aggregate measurement and update this policy. You can control cookies through your browser settings.

We do not knowingly collect special categories of data beyond what you choose to tell us about your situation, and we do not collect information from children (see below).

How we use your information

We use your information to respond to you, to evaluate whether we may be able to help, to provide legal services if you become a client, to operate and secure the website, and to meet our legal and professional obligations. We do not sell your information, and we do not share it for anyone else's advertising.

Legal bases (GDPR)

Where GDPR applies, we process your information on these bases: your consent(which you can withdraw at any time); the steps necessary to enter into or perform an engagement at your request (contract); our legitimate interestsin responding to inquiries, securing the site, and running the firm, balanced against your rights; and compliance with our legal obligations.

Who processes information for us

We use a small number of service providers who process data only to provide their service to us, under agreements that require them to protect it:

• Netlify hosts this website and delivers our contact-form submissions to us through Netlify Forms.
• A privacy-focused analytics provider gives us aggregate, non-identifying usage statistics.
• If we send an automated confirmation email, an email delivery provider processes the message.

We may also disclose information if the law requires it, to protect our rights or safety, or in connection with a business transfer. We are not responsible for the privacy practices of any third-party website you reach through a link here.

International transfers

Our providers may process data in the United States and other countries. Where information is transferred out of the European Economic Area or the United Kingdom, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect it.

How long we keep it

We keep inquiry information for as long as needed to respond and to meet our professional and legal obligations, and client information for the period our obligations and applicable law require. When we no longer need it, we delete or de-identify it.

Confidentiality and no attorney-client relationship

We treat what you send with care. Sending the contact form or an email does not by itself create an attorney-client relationship, and you should not send confidential details about a matter until we have agreed to represent you and any conflicts are cleared. That said, we handle early inquiries as confidential as a matter of practice.

Your rights under GDPR

If GDPR applies to you, you have the right to access your personal data; to have it corrected or erased; to restrict or object to certain processing; to data portability; and to withdraw consent at any time without affecting processing already carried out. You also have the right to lodge a complaint with your local supervisory authority. To exercise any of these, contact us using the details below.

Your rights under CCPA/CPRA

If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it; to access a copy of it; to correct inaccurate information; and to request deletion, subject to legal exceptions. We do not sell or share your personal information as those terms are defined under California law, and we do not use or disclose sensitive personal information beyond the purposes California law permits. We will not discriminate against you for exercising your rights. To make a request, contact us below; we may need to verify your identity first, and you may use an authorized agent.

Do Not Track and Global Privacy Control

Because our analytics does not track you across sites, there is little for a Do Not Track or Global Privacy Control signal to stop. Where such a signal legally functions as an opt-out, we honor it.

Security

We take reasonable steps to protect the information you share, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This site is not directed to children under 16, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

Changes

We may update this policy. The "last updated" date above shows when it last changed. Material changes will be reflected here.

Contact us

To ask a question or exercise a right, contact us at contact@guymullerlaw.com or (210) 460-0569, or by mail at8131 W. Hausman Rd., Ste. 118, San Antonio, Texas 78249. We will respond within the time the applicable law requires.